Frequently Asked Questions
Everything you need to know about ordering, delivery and subscriptions.
What kind of food do you cook?
A blend of Indian and Pakistani home cooking — daal, sabzi, karahi, biryani, pulao, kebabs and home-style curries, the way they are cooked at home rather than in a restaurant. The menu changes every week, and one of our Google reviewers put it best: the menu and taste are a blend of Indian and Pakistani cuisine, and it does not get boring.
What is a tiffin service?
A tiffin service delivers freshly cooked, home-style meals to your home or office on a regular schedule, usually as a daily, weekly or monthly subscription. The name comes from the tiffin box used across India and Pakistan. MealBox is a tiffin service in Al Khobar and Dammam, delivering lunch and dinner from Saturday to Thursday.
How much does a meal subscription cost in Al Khobar?
At MealBox a single meal costs 17 SAR for Standard lunch, 18 SAR for Standard dinner, 23 SAR for Premium dinner and 26 SAR for Healthy Eats. A monthly plan of 24 meals costs 389 SAR (Standard lunch), 412 SAR (Standard dinner), 526 SAR (Premium dinner) or 596 SAR (Healthy Eats). Delivery is free in Khobar and Dammam, and a 2-day trial starts at 25 SAR.
Which days do you deliver? Do you deliver on Friday?
Meal plans are delivered Saturday to Thursday, six days a week — that is why a weekly plan is 6 meals and a monthly plan is 24. There is no Friday delivery for meal plans; Friday delivery is available only for bulk and catering orders.
Where is MealBox's kitchen?
Our licensed commercial kitchen is at 4570 Abdulrahman Aldakhel St, Al Rakah Al Janubiyah, Al Khobar 34226. Everything is cooked there fresh each day and delivered across Khobar and Dammam.
How do I get my ordering link?
Message us on WhatsApp with three things: your name, your delivery location and your contact number. We set you up and send you your own ordering link. There is no app to install and no account to create.
I did a trial with you — how do I continue?
Just ask us for your ordering link. You are already in our system from the trial, so there is nothing to fill in again.
When do I have to order by?
Before 8:00 AM for same-day delivery. Open your link, pick your days, your meals, and how much rice and roti you want. You can change your choices right up to the cut-off.
What time do you deliver?
Lunch is delivered between 9:00 AM and 1:00 PM. Dinner is delivered between 3:00 PM and 7:30 PM.
Which areas do you deliver to?
Free delivery across Al Khobar and Dammam. Lunch service is also available in Dammam 2nd Industrial City. Message us on WhatsApp to confirm coverage for your exact location.
Can I skip a day?
Yes, and you do it yourself from your ordering link. You can skip up to 6 delivery days, and every day you skip is added to the end of your plan — so you never lose a meal you have paid for.
Can I change my delivery address for a day?
Yes. You can move a delivery from home to office or from office to home straight from your ordering link, without calling us.
Can I choose when my plan starts?
Yes. You pick exactly which cooking day a new plan or a renewal begins, up to 4 weeks ahead, and you can still change that date any time before your first delivery.
How does renewal work?
A Renew banner and button appear on your ordering link on their own, before your plan runs out. Your next term starts the day after the last one ends — no gap and no overlap.
Can I switch between Standard and Premium mid-plan?
Yes, from your next open day. You only pay the difference when you move up, and if you move down the balance stays as credit on your account.
Can I see my deliveries and payments?
Yes, at any time. Your account shows every delivery you have taken and every payment you have made, so you can check it against your own records whenever you like. Nothing is hidden and you do not have to ask us for it.
Do these options apply to a custom daily order?
No. Skipping days, switching plans, choosing a start date and renewing apply to subscription plans. If you order day by day, nothing changes for you — carry on as usual.
What is the difference between Standard, Premium and Healthy Eats?
Standard is vegetables and chicken — dal, sabzi and home-style chicken curries. Premium is beef, mutton and fish, for a richer dinner. Healthy Eats is protein-rich and portion-measured, with calories and macros printed for every dish.
Do I get rice and roti with my meal?
Yes. Rice and roti are available every day and you choose the quantity you want when you place your order. Our roti is made fresh in our own kitchen each day.
Can I try MealBox before subscribing?
Yes. We offer 2-day trial plans for new customers: 25 SAR for a Lunch trial, 25 SAR for Dinner Classics and 35 SAR for Healthy Eats. One price covers both days, and slots are limited each week.
How many meals are in a monthly plan?
A monthly plan is 24 meals. The working week runs Saturday to Thursday, so a weekly plan is 6 meals. Monthly is the best value — it saves you between 19 and 28 SAR compared with ordering daily, depending on the plan.
Can I subscribe to both lunch and dinner?
Yes, and we take 3% off your subscription when you do. Every lunch and dinner combination is priced on our Plans page with the discount already applied.
How do I pay?
We will share payment details with you on WhatsApp once you have chosen your plan. You pay before your plan starts, and every payment is recorded on your account for you to see.
Does the menu change?
Every week. We publish a new menu each week running Saturday to Thursday, with different dishes every day, so your food never repeats.
Do you cater for offices and events?
Yes. We run recurring meal plans for teams and offices on a single invoice, and we build custom menus for private events around your guest count. Message us for a quotation.